At Mind Rewire, we recognize the trust you place in us when you share personal, emotional, or professional information. We are fully committed to protecting your data and ensuring it is handled with care, confidentiality, and integrity across all our offerings—from therapy and coaching to digital tools like UNTANGLE.

Our Commitment

We protect your data in accordance with:

• The Information Technology Act (India) and applicable privacy regulations
• Global standards for digital confidentiality and mental health data ethics
• Our internal ethical guidelines rooted in psychological best practices

Principles We Follow

We adhere to the following data protection principles:

• Transparency: You will always know what data we collect and why.
• Purpose Limitation: We use your data only for relevant and clearly stated purposes.
• Minimization: We collect only what is needed—no more, no less.
• Accuracy: We maintain accurate, up-to-date information where applicable.
• Integrity & Confidentiality: We store data securely and limit access to authorized personnel.
• Consent-Driven: Your data is collected and used only with your clear, informed consent.

What We Protect

We protect all forms of data shared with us, including:

• Personal identifiers (name, email, contact details)
• Mental health and therapy intake information
• Session notes (where applicable)
• Purchase records for self-help products like UNTANGLE
• Communication logs related to bookings and support

Who Has Access

Only authorized therapists, internal team members, or technology partners (e.g., scheduling or payment gateways) will access your data—strictly on a need-to-know basis and under confidentiality agreements.

Storage & Security

Your data is stored using secure, encrypted tools and services.
We apply regular security reviews, strong access controls, and device-level protections to minimize risks of breach or unauthorized exposure.

Data Requests & Deletion

You may contact us at any time to:

• Request a copy of your stored data
• Ask for a correction or update
• Request deletion of your records, unless prohibited by legal or therapeutic obligations

Email: support@mind-rewire.com

Children & Minors

Where services involve children or adolescents, we collect data only with parent/guardian consent. All data is handled with additional care in compliance with ethical standards for child mental health support.

Ongoing Protection

We regularly review and update our data protection policies in line with evolving technologies, legal frameworks, and ethical standards in mental healthcare.

Contact Us

For any data-related concerns, access requests, or clarifications, contact us at:

Email: support@mind-rewire.com
Website: www.mind-rewire.com