At Mind Rewire, we are committed to delivering emotional wellness services and digital tools with the highest standards of ethics, transparency, and regulatory compliance. This Compliance Statement outlines the frameworks and best practices that guide our operations, both online and offline.

Clinical and Ethical Standards

All therapy, counselling, and coaching services offered by Mind Rewire are provided by certified professionals trained in evidence-based modalities such as:

• Cognitive Behavioral Therapy (CBT)
• Rational Emotive Behavior Therapy (REBT)
• Neuro-Linguistic Programming (NLP)
• Trauma-Informed Care
• Applied Behavior Analysis (ABA)

We adhere to the ethical codes outlined by recognized psychological and counselling bodies, and we maintain strict boundaries in client-practitioner relationships.

Data Privacy and Security

Mind Rewire complies with applicable privacy and data protection regulations, including:

• The Information Technology Act, 2000 (India)
• Basic GDPR-aligned practices for international users
• Industry-standard protocols for securing personal and session-related information

See our [Privacy Policy] and [Data Protection Statement] for detailed information.

Session Integrity and Confidentiality

All therapeutic and coaching sessions are conducted with strict confidentiality. Information is shared only:

• With the client’s explicit consent
• If legally required or in cases of imminent harm

Practitioners are required to maintain session records securely and ethically, in accordance with psychological best practices.

Product Transparency and Usage

Our wellness tools—including the UNTANGLE card decks—are designed for self-reflection, personal growth, and group facilitation. They are not clinical diagnostic tools, nor are they substitutes for medical or psychiatric treatment.

All product information, use cases, and disclaimers are clearly mentioned on packaging and in digital product guides.

Platform and Payment Security

Mind Rewire’s website and digital services operate on encrypted platforms with secure payment processing partners. We do not store sensitive financial data. We only partner with third-party platforms (e.g., payment gateways, scheduling tools) that are known to meet security and compliance standards.

Feedback and Grievance Redressal

We welcome feedback and are committed to resolving concerns transparently and fairly. If you wish to report an issue related to service conduct, data usage, or session quality, please contact:

Email: support@mind-rewire.com
All grievances are reviewed by our internal ethics and compliance lead within 5 business days.

Ongoing Compliance Monitoring

Our internal policies are reviewed periodically to remain aligned with:

• Evolving regulations in mental healthcare and digital services
• User safety expectations
• Ethical innovation in the emotional wellness space

Contact for Compliance Matters

For queries or documentation requests related to compliance, professional certifications, or partnership due diligence, write to:

Email: compliance@mind-rewire.com